My referee cannot reach the link for the reference submission.
This issue can be caused by the network firewall, as per policy of his/her Institute. If this is the case, they have two options:
- reach the link through another network (for example, home);
- contact us and we will provide a .doc form he/she can fill and return to us.
The system does not allow me to upload the file of my diploma supplement.
- Check the document is correctly saved as .pdf or .doc.
- Check the document size. It MUST not exceed the 2MB.
- Check that the connection you are using has an high data transfer rate.
- Save the document in the correct format and reduce the size as much as possible (max 2MB).
- Use a different connection.